Frequently Asked Questions

Our network spans 220+ countries and territories with 20,000+ city-level locations. Residential IPs cover virtually every major market including US, UK, EU, China, India, Brazil, and more.

No deep expertise required. After signing up you receive proxy credentials (host:port:user:pass) ready to paste into any app, browser, or script. Our docs provide integration examples for Python, Node.js, cURL, and more.

Yes. Contact our support team via live chat or email to request a free test allocation. We'll activate a small traffic quota so you can evaluate proxy quality before purchasing.

Residential proxies use IPs assigned to real home internet connections, making them virtually indistinguishable from real users. Datacenter proxies use IPs from cloud servers — they are faster and cheaper but easier for websites to detect. Choose residential for stealth-sensitive tasks and datacenter for high-speed bulk operations.

Rotating proxies automatically assign a new IP address on each request (or at a custom interval). This makes them ideal for large-scale scraping pipelines where continuous fresh IPs are required to avoid blocks.

Static ISP proxies are residential-grade IPs that stay assigned to your account indefinitely. Unlike rotating proxies, the IP never changes, making them perfect for account management and tasks requiring a persistent identity.

All proxy types support HTTP, HTTPS, and SOCKS5 protocols, ensuring compatibility with virtually any application, library, or automation framework.

No. Purchased traffic never expires. Once you top up, your bandwidth stays available until fully consumed — no expiry dates, no pressure.

We accept credit/debit cards (Visa, Mastercard), Alipay, USDT/USDC cryptocurrency, and various regional payment methods. For enterprise invoicing or wire transfer, please contact our sales team.

If you encounter quality issues within 24 hours of purchase and have used less than 10% of the allocated traffic, please contact support for a refund review. Custom/enterprise orders are subject to separate terms.

Yes. Our per-GB rate drops automatically as your plan size increases, from $3/GB on the Starter plan down to $2/GB on the Scale plan and lower for enterprise. Contact sales for custom volume pricing.

Append targeting parameters to your username: e.g. username-country-US for the United States, or username-city-London for a specific city. ISP targeting is also supported: username-isp-ATT. Full syntax is documented in the developer guide.

No concurrent limit on any plan. You can run as many parallel requests as your workflow needs without additional charges.

Add a session identifier to your username: username-session-abc123. All requests using the same session ID will be routed through the same IP for up to 10 minutes. This is available on residential and rotating plans.

Residential proxies average 200–800 ms depending on target location. Datacenter proxies typically achieve under 100 ms. Mobile proxies vary by carrier but are optimized for the lowest achievable latency on each network.

Iphtml works with any tool that supports standard HTTP/SOCKS5 proxies: Python (requests, Scrapy, Playwright), Node.js (axios, Puppeteer, Playwright), cURL, Postman, Selenium, AdsPower, Multilogin, GoLogin, and more.

After logging in, navigate to Proxy Zones in the sidebar. Click Create Zone, select your proxy type and targeting options, then save. Each zone has its own credentials and usage statistics.

Enterprise plans support multiple sub-accounts with individual usage limits and credentials. Contact our sales team to set up a multi-user organization.

Your dashboard shows real-time and historical bandwidth usage per proxy zone, per day, and per month. You can also access usage data via API for integration into your own monitoring pipelines.

No. We do not log the content of your proxy requests. We only retain minimal metadata (timestamp, bandwidth consumed, target domain) required for billing and abuse prevention, subject to our Privacy Policy.

Iphtml proxies may be used for legitimate data collection, research, SEO monitoring, ad verification, price intelligence, brand protection, and similar lawful activities. Activities that violate laws, platform terms of service, or our AUP are prohibited.

Yes. Our residential IPs come from devices whose owners have opted in through legitimate software partnerships and are compensated for sharing their bandwidth. We comply with applicable data-privacy regulations including GDPR.